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Terms & Conditions

The way we work is simple...

For leather models, we need a £20 deposit. This will either secure the suite for you if it's a one off special, or instruct us to order your suite from the manufacturer. If we do order it from the manufacturer, it will come to us boxed up and will be stored in our storage unit until you are ready for delivery.

If it's a fabric model off the floor you want, its the same £20 to secure it. If you are ordering a bespoke model, designed by yourself out of our 900 colours, we need a minimum of £100 deposit. This larger deposit is to give us peace of mind in case you order an unusual colour combination and cancel your order before its delivered. The size of deposit required would be determined by the uniqueness of your fabric choices, but £100 is usually sufficient.

Deposits are required to help us pay for storage until you're ready for it, or to help us make the difference up if we have to resell your bespoke model at a reduced price if you cancel, and therefore all deposits are non-refundable.

The balance due will be paid to the delivery driver once the suite is in your house and you are happy with it and can also be paid to the office over the phone if you prefer.

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